Nero Express

4.0 ( 258 reviews )
Checking... 5:30 AM - 7:00 PM See Hours
£1–10
Platform 1 and 2, Waiting Room, Railway Station, Victoria Rd, Surbiton KT6 4PE, United Kingdom
+44 20 8339 9254

Nero Express, located at the heart of Surbiton Railway Station, offers a delightful retreat for coffee lovers on the go. Many patrons have praised the exceptional service, emphasizing the friendly and attentive staff. One customer, George Lista, noted that the engaging manner of the staff member serving is worthy of a staff training manual—a testament to the impeccable service found here.

Coffee aficionados rave about the rich flavors of their Brazilian and Colombian brews. A regular, gogoback Marques, mentioned how the smoothness of these coffees reminds him of his beloved South America. The baristas, including notable team members like Waael and Gary, master the art of efficient service, ensuring that your coffee is served just in time for your train ride, even on tight schedules. Amy Sterlini shared her confidence in the team’s ability to deliver quality coffee quickly, enabling her to catch her 6:28 train with ease.

In a world filled with big chains, Nero Express stands out for its cozy atmosphere and unparalleled customer care. The combination of skillfully brewed coffee and a stellar team makes Nero Express a must-visit spot for anyone passing through Surbiton Station.

Amenities and More

  • Accessibility
    • No wheelchair accessible entrance
    • No wheelchair accessible parking lot
    • No wheelchair accessible restroom
  • Service options
    • Offers delivery
    • Offers takeout
    • Serves dine-in
  • Highlights
    • Serves great coffee
    • Serves great dessert
    • Has great tea selection
  • Popular for
    • Popular for breakfast
    • Popular for lunch
    • Good for solo dining
    • Good for working on laptop
  • Offerings
    • Serves coffee
    • Sells prepared foods
    • Quick bite
    • Serves vegan dishes
    • Serves vegetarian dishes
  • Dining options
    • Serves breakfast
    • Serves lunch
    • Serves dessert
    • Has seating
  • Amenities
    • Has Wi-Fi
    • Free Wi-Fi
    • No restroom
  • Atmosphere
    • Casual
    • Cozy
  • Crowd
    • Good for groups
    • Popular with tourists
  • Planning
    • Doesn't accept reservations
  • Payments
    • Accepts credit cards
    • Accepts debit cards
    • Accepts NFC mobile payments
    • Credit cards
  • Children
    • Good for kids
    • High chairs available

Reviews For Nero Express

George Lista
Jun 7,2025
The chap serving is a gem. You could design a staff training manual around how he engages with customers from start to finish. Actually impressive.
gogoback Marques
Jun 2,2025
I love this nero coffee in surbiton! Always I uy the Brasilian brew..or colombian ! The flavours ,smoth the test! Is exactly the one I test in my beloved south America!
Dean Cavozzi
May 15,2025
The Nero staff (Gary, Waael, Clarice & Karis) at the Surbiton station are very freindly and helpful and always cheer you up in the morning. Great service , serving you your coffee as you board your train on time.
Kwame B
May 5,2025
Wish I could give more stars for service. I don't like getting coffee from big chains but ALL the staff here are always amazing -Especially Waael (I hope I spelled that correctly!) - they always manage to give great and fast service, especially when a train is almost here. Thanks.
Amy Sterlini
Apr 21,2025
For such a tiny Nero, the staff here are great, always so friendly and can see how well they operate as a team. My train is at 6:28 and I know if I arrive at Nero at 6:26 I will get my coffee in time!
Quad Therqaj
Apr 13,2025
I always get a coffee at the station before working in Waterloo & the service is always amazing. Lovely staff, great coffee. Very speedy too.
suresh kaul
Mar 12,2025
Really nice cosy cafe with loads of options to eat. Really nice for community to have loads of discussion over cuppa
Tabby Welch
Mar 11,2025
the barista who made my iced vanilla latte earlier around half 4 is a gem - he deserves a pay rise ...

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